Mastering Etiquette
~ Etiquette Coaching in Switzerland~
Why Etiquette Matters
A guide to understanding and applying Etiquette in a Multicultural World.
About Me
Hello,
I’m Margaret, a Certified International Etiquette Consultant dedicated to empowering individuals with the knowledge and confidence to refine their communication, social skills, and cultural awareness in both personal and professional settings.
This space was created to explore modern etiquette as a practical, approachable guide for everyday life. Here, etiquette is not a set of rigid rules but a way to foster kindness, respect, and positive connection—helping individuals communicate with clarity, navigate social situations with ease, and show up with a polished, confident presence.
With formal training from the International Etiquette & Protocol Academy of London, a Master’s degree in Business Psychology, and more than a decade of experience in corporate and international environments, I bring a globally informed, human-centered perspective to etiquette. Through my work, I have seen how refined communication and social awareness strengthen relationships, build trust, and elevate both personal and professional interactions.
This is a space for those who wish to communicate thoughtfully, engage confidently, and move through the world with consideration and intention—one meaningful interaction at a time.
Warmly,
Margaret
Recent posts
Etiquette Switzerland: Swiss Dining Rules & Table Manners
Etiquette Switzerland: Complete Guide to Swiss Dining & Table Manners Dining Culture in Switzerland Understanding etiquette in Switzerland is essential for anyone dining with locals. Swiss dining etiquette reflects respect, punctuality, and proper table manners....
Christmas Gifting Etiquette Switzerland | Etiquette Guide
Christmas Gifting Etiquette Switzerland: Holiday Gift Giving Guide Why Etiquette Switzerland Matters at ChristmasUnderstanding etiquette Switzerland is essential during the holiday season, especially when it comes to Christmas gifting. Swiss Christmas gifting...
Afternoon Tea Etiquette: Tradition with a Modern Twist
Afternoon Tea Tradition with a modern TwistThere’s something undeniably elegant about taking a moment out of your day to sit down, slow down, and enjoy a proper afternoon tea. My first encounter with this beautiful British ritual was, naturally, in London — the very...
Etiquette daily
Etiquette tips for your daily life. Short article about things that your can do to showcase your basic etiquette skills and understanding and application of manners.
Test your knowledge of modern etiquette
Take my short quiz to assess your understanding of essential social and professional etiquette.
Refine your skills and gain valuable insights.
Etiquette quiz
1. How should you place your napkin when attending a formal dinner?
a) Fold it neatly and leave it on your chair.
b) Place it on your lap as soon as you sit down.
c) Leave it on the table next to your plate.
d) Wipe your face and then fold it neatly.
2. In which situation is it appropriate to interrupt someone during a conversation?
a) To add your opinion immediately after they finish a sentence.
b) When you disagree and need to correct them.
c) Only when the speaker asks for your input.
d) Interrupting is never polite in a conversation.
3. What is the proper way to greet someone you don’t know in a business setting?
a) Offer a firm handshake and introduce yourself.
b) Nod politely and wait for them to initiate.
c) Hug them if they seem friendly.
d) Avoid making eye contact to appear modest.
4. In a formal business email, which of the following is appropriate for closing?
a) Cheers,
b) Sincerely,
c) Later,
d) Bye,
5. When is it considered rude to use your phone in a social setting?
a) During a formal meeting or presentation.
b) Only when you’re waiting for an important call.
c) Anytime someone else is speaking.
d) Both a) and c) are correct.
Correct answers: 1 b); 2 c); 3 a); 4 b); 5 d)