{"id":14,"date":"2024-08-29T10:19:53","date_gmt":"2024-08-29T10:19:53","guid":{"rendered":"https:\/\/mastering-etiquette.ch\/?page_id=14"},"modified":"2026-10-13T14:58:12","modified_gmt":"2026-10-13T14:58:12","slug":"home","status":"publish","type":"page","link":"https:\/\/mastering-etiquette.ch\/fr\/","title":{"rendered":"Mastering Etiquette Switzerland | Business & Social Etiquette"},"content":{"rendered":"

[et_pb_section fb_built=”1″ disabled_on=”off|off|off” admin_label=”Header” _builder_version=”4.27.4″ _module_preset=”default” background_color=”gcid-primary-color” background_enable_image=”off” background_blend=”soft-light” background_enable_pattern_style=”on” background_pattern_style=”squares” background_pattern_horizontal_offset=”41%” background_pattern_vertical_offset=”-36%” custom_padding=”8vw||8vw||true|false” collapsed=”on” global_colors_info=”{%22gcid-primary-color%22:%91%22background_color%22%93}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” animation_style=”slide” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”9e6a9283-30be-4c46-842f-fe9fe2819477″ header_text_color=”gcid-secondary-color” global_colors_info=”{%22gcid-secondary-color%22:%91%22header_text_color%22%93}”]<\/p>\n

Mastering Etiquette<\/h1>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.5″ _module_preset=”af236dad-9661-4993-aff0-c615b7565e64″ header_4_text_color=”gcid-secondary-color” custom_padding=”0px|||||” global_colors_info=”{%22gcid-secondary-color%22:%91%22header_text_color%22,%22header_4_text_color%22%93}”]<\/p>\n

~ Etiquette Coaching in Switzerland~<\/h4>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”About” _builder_version=”4.27.4″ _module_preset=”default” background_color=”gcid-secondary-color” collapsed=”on” global_colors_info=”{%22gcid-secondary-color%22:%91%22background_color%22%93}”][et_pb_row column_structure=”2_5,3_5″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”||0px||false|false” border_width_top=”1px” border_color_top=”#FFFFFF” border_color_bottom=”#FFFFFF” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.27.4″ _module_preset=”default” animation_style=”slide” animation_direction=”left” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”_initial” header_font=”–et_global_body_font|||on|||||” header_text_align=”justify” header_2_text_align=”center” header_6_font=”–et_global_body_font|300|||||||” header_6_text_color=”#3b1347″ header_6_font_size=”12px” custom_padding=”0px|||||” global_colors_info=”{}”]<\/p>\n

Why Etiquette Matters<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.5″ _module_preset=”_initial” text_line_height=”1.8em” header_font=”–et_global_body_font|||on|||||” header_6_font=”–et_global_body_font|300|||||||” header_6_text_color=”#3b1347″ header_6_font_size=”12px” text_font_size_tablet=”15px” text_font_size_phone=”14px” text_font_size_last_edited=”on|desktop” global_colors_info=”{}”]<\/p>\n

Modern etiquette is not about rigid rules or perfection. It is about understanding how to adapt to different environments and create positive connections around you.\u00a0<\/p>\n

Whether you are refining your dining etiquette, building social confidence, preparing for professional settings, or nurturing these skills in your child or teenager, each etiquette session is tailored to your individual needs and goals.<\/p>\n

Welcome! This is your guide to understanding and applying etiquette in a changing world.
<\/strong><\/p>\n

<\/span><\/p>\n

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The Art Of Confident Presence<\/h2>\n

 <\/p>\n

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Etiquette is more than knowing what to say, how to behave, or which fork to use. It is the art of moving through the world with confidence, awareness, and consideration.<\/p>\n

At Mastering Etiquette<\/strong>, I offer personalised etiquette consultations, private classes, and workshops for children, teens, and adults in Switzerland and online.<\/p>\n

From dining and social etiquette to professional presence and cross-cultural awareness, each experience is designed to help you feel confident, composed, and at ease\u2014while developing the social intelligence to navigate different situations with grace.<\/p>\n

As a Certified International Etiquette Consultant, formally trained at the International Etiquette & Protocol Academy of London, I bring together professional etiquette and protocol expertise, a Master\u2019s degree in Business Psychology, and over 15 years of experience in international and corporate environments.<\/p>\n

My approach is polished yet practical, combining timeless principles with the realities of modern life.<\/p>\n

Refine the way you communicate. Elevate the way you present yourself.<\/strong><\/p>\n

Warmly,
Margaret Wiendlocha-Lautliev<\/em><\/p>\n

[\/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjE5IiwiZW5hYmxlX2h0bWwiOiJvZmYifX0=@” button_text=”Private Sessions \u00b7 Personalised Workshops \u00b7 Switzerland & Online” _builder_version=”4.27.5″ _dynamic_attributes=”button_url” _module_preset=”640ad517-dde4-480c-81ee-00728dfaaf38″ custom_margin=”-12px|||||” custom_padding=”60px|24px|1px|24px|false|true” global_colors_info=”{}”][\/et_pb_button][et_pb_text _builder_version=”4.27.4″ _module_preset=”ca6d70c8-1ecf-4fac-812c-0bc228a25ee0″ global_colors_info=”{}”][\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Projects” _builder_version=”4.27.4″ _module_preset=”default” background_color=”gcid-primary-color” collapsed=”on” global_colors_info=”{%22gcid-primary-color%22:%91%22background_color%22%93}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” animation_style=”fade” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”ca6d70c8-1ecf-4fac-812c-0bc228a25ee0″ header_2_text_color=”#FFFFFF” global_colors_info=”{}”]<\/p>\n

Test your knowledge of modern etiquette<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”_initial” text_text_color=”#FFFFFF” text_line_height=”1.8em” header_font=”–et_global_body_font|||on|||||” header_6_font=”–et_global_body_font|300|||||||” header_6_text_color=”#3b1347″ header_6_font_size=”12px” text_orientation=”center” text_font_size_tablet=”15px” text_font_size_phone=”14px” text_font_size_last_edited=”on|desktop” global_colors_info=”{}”]<\/p>\n

Take my short quiz to assess your understanding of essential social and professional etiquette.
Refine your skills and gain valuable insights.<\/p>\n

[\/et_pb_text][et_pb_toggle title=”Etiquette quiz” open_toggle_text_color=”#FFFFFF” open_toggle_background_color=”RGBA(255,255,255,0)” closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#FFFFFF” toggle_icon=”"||divi||400″ open_icon_color=”#FFFFFF” open_toggle_icon=”!||divi||400″ _builder_version=”4.27.5″ _module_preset=”default” title_text_color=”#FFFFFF” title_font=”|300||on|||||” body_font=”|300|||||||” body_text_color=”#FFFFFF” body_font_size=”16px” background_color=”RGBA(255,255,255,0)” custom_margin=”50px||||false|false” border_width_all=”0px” border_width_bottom=”1px” border_color_bottom=”#FFFFFF” global_colors_info=”{}”]<\/p>\n

1. How should you place your napkin when attending a formal dinner?<\/strong><\/p>\n

a) Fold it neatly and leave it on your chair.
b) Place it on your lap as soon as you sit down.
c) Leave it on the table next to your plate.
d) Wipe your face and then fold it neatly.<\/p>\n

2. In which situation is it appropriate to interrupt someone during a conversation?<\/strong><\/p>\n

a) To add your opinion immediately after they finish a sentence.
b) When you disagree and need to correct them.
c) Only when the speaker asks for your input.
d) Interrupting is never polite in a conversation.<\/p>\n

3. What is the proper way to greet someone you don\u2019t know in a business setting?<\/strong><\/p>\n

a) Offer a firm handshake and introduce yourself.
b) Nod politely and wait for them to initiate.
c) Hug them if they seem friendly.
d) Avoid making eye contact to appear modest.<\/p>\n

4. In a formal business email, which of the following is appropriate for closing?<\/strong><\/p>\n

a) Cheers,
b) Sincerely,
c) Later,
d) Bye,<\/p>\n

5. When is it considered rude to use your phone in a social setting?<\/strong><\/p>\n

a) During a formal meeting or presentation.
b) Only when you\u2019re waiting for an important call.
c) Anytime someone else is speaking.
d) Both a) and c) are correct.<\/p>\n

Correct answers: 1 b); 2 c); 3 a); 4 b); 5 d)<\/p>\n

[\/et_pb_toggle][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Call to Action” _builder_version=”4.27.4″ _module_preset=”default” background_color=”rgba(255,255,255,0.79)” background_image=”https:\/\/mastering-etiquette.ch\/wp-content\/uploads\/2025\/05\/Mastering-Etiquette6-min-scaled.jpg” parallax=”on” parallax_method=”off” background_blend=”overlay” custom_padding=”0px||||false|false” background_last_edited=”off|desktop” background_position_tablet=”center” background_position_phone=”center” collapsed=”on” global_colors_info=”{%22gcid-secondary-color%22:%91%22background_color_gradient_stops%22%93}”][et_pb_row custom_padding_last_edited=”on|tablet” _builder_version=”4.27.4″ _module_preset=”default” background_color=”rgba(255,255,255,0.83)” width=”100%” max_width=”100%” custom_padding=”8vw|150px|8vw|150px|true|true” custom_padding_tablet=”|8%||8%|false|true” custom_padding_phone=”||||false|false” animation_direction=”bottom” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”6vw||||false|false” animation_style=”fade” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_signup provider=”mailpoet” mailpoet_list=”Newsletter mailing list|3″ layout=”top_bottom” first_name_field=”off” last_name_field=”off” title=”Keep up with the latest” use_spam_service=”on” recaptcha_list=”mastering-etiquettech|mastering-etiquettech-0″ _builder_version=”4.27.4″ _module_preset=”default” form_field_background_color=”RGBA(255,255,255,0)” form_field_text_color=”#FFFFFF” header_text_align=”center” header_letter_spacing=”4px” form_field_font=”Lora|600||on|||||” form_field_font_size=”14px” form_field_letter_spacing=”4px” background_enable_color=”off” custom_button=”on” button_text_size=”14px” button_text_color=”gcid-primary-color” button_bg_color=”#FFFFFF” button_border_width=”0px” button_border_radius=”0px” button_letter_spacing=”0.2em” button_font=”–et_global_heading_font|||on|||||” button_icon=”||divi||400″ button_custom_padding=”16px|0px|16px|0px|true|true” module_alignment=”center” custom_margin=”||||false|false” custom_margin_tablet=”||||false|false” custom_margin_phone=”||||false|false” custom_margin_last_edited=”on|desktop” custom_padding=”|150px||150px|false|true” custom_padding_tablet=”|0px||0px|false|true” custom_padding_phone=”|0px||0px|false|true” custom_padding_last_edited=”on|tablet” border_radii_fields=”on|0px|0px|0px|0px” border_width_bottom_fields=”1px” border_color_bottom_fields=”#FFFFFF” global_colors_info=”{%22gcid-primary-color%22:%91%22border_color_all%22,%22button_text_color%22%93}”][\/et_pb_signup][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”About” _builder_version=”4.27.4″ _module_preset=”default” background_color=”gcid-secondary-color” collapsed=”on” global_colors_info=”{%22gcid-secondary-color%22:%91%22background_color%22%93}”][et_pb_row column_structure=”2_5,3_5″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”||0px||false|false” border_width_top=”1px” border_color_top=”#FFFFFF” global_colors_info=”{}”][et_pb_column type=”2_5″ _builder_version=”4.27.4″ _module_preset=”default” animation_style=”slide” animation_direction=”left” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”_initial” header_font=”–et_global_body_font|||on|||||” header_2_text_align=”center” header_6_font=”–et_global_body_font|300|||||||” header_6_text_color=”#3b1347″ header_6_font_size=”12px” global_colors_info=”{}”]<\/p>\n

Etiquette daily<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”_initial” header_font=”–et_global_body_font|||on|||||” header_6_font=”–et_global_body_font|300|||||||” header_6_text_color=”#3b1347″ header_6_font_size=”12px” global_colors_info=”{}”]<\/p>\n

Etiquette tips for your daily life. Short article about things that your can do to showcase your basic etiquette skills and understanding and application of manners.<\/p>\n

[\/et_pb_text][et_pb_button button_url=”@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wb3N0Iiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjEzMDUiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@” button_text=”read More” button_alignment=”center” _builder_version=”4.27.4″ _dynamic_attributes=”button_url” _module_preset=”0325d766-fec1-4f3a-8af6-002005164148″][\/et_pb_button][\/et_pb_column][et_pb_column type=”3_5″ _builder_version=”4.27.4″ _module_preset=”default” animation_style=”slide” animation_direction=”right” global_colors_info=”{}”][et_pb_image src=”https:\/\/mastering-etiquette.ch\/wp-content\/uploads\/2025\/06\/DSC_0399-scaled.jpg” title_text=”Mastering Etiquette” _builder_version=”4.27.4″ _module_preset=”default” animation_direction=”right” box_shadow_style=”preset4″ box_shadow_color=”#FFFFFF” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Projects” _builder_version=”4.27.4″ _module_preset=”default” background_color=”gcid-primary-color” collapsed=”on” global_colors_info=”{%22gcid-primary-color%22:%91%22background_color%22%93}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” animation_style=”fade” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.20.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”ca6d70c8-1ecf-4fac-812c-0bc228a25ee0″ header_2_text_color=”#FFFFFF” global_colors_info=”{}”]<\/p>\n

Mission<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.5″ _module_preset=”_initial” text_text_color=”#FFFFFF” text_line_height=”1.8em” header_font=”–et_global_body_font|||on|||||” header_6_font=”–et_global_body_font|300|||||||” header_6_text_color=”#3b1347″ header_6_font_size=”12px” text_orientation=”center” hover_enabled=”0″ text_font_size_tablet=”15px” text_font_size_phone=”14px” text_font_size_last_edited=”on|desktop” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

In an increasingly interconnected world, whether navigating different cultures, building personal relationships or advancing professionally, we are called upon to interact with confidence, grace and respect.<\/span><\/p>\n

Etiquette is more than a set of rules; it is a collection of skills for life that helps us navigate social situations and build meaningful connections.<\/span><\/p>\n

My approach to teaching etiquette and savoir-vivre combines my background in psychology and management with an appreciation for the cultural and social nuances that shape human interaction. I<\/span>\u00a0empower people of all ages to approach life with confidence, consideration and authenticity.<\/span><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”#FFFFFF” custom_padding=”||44px|||” global_module=”1593″ global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_gallery gallery_ids=”1687,1689,2001,1688″ show_title_and_caption=”off” show_pagination=”off” zoom_icon_color=”RGBA(255,255,255,0)” hover_overlay_color=”RGBA(255,255,255,0)” _builder_version=”4.27.4″ _module_preset=”default” box_shadow_style_image=”preset3″ global_colors_info=”{}”][\/et_pb_gallery][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”About” _builder_version=”4.27.4″ _module_preset=”default” background_color=”gcid-secondary-color” collapsed=”on” global_colors_info=”{%22gcid-secondary-color%22:%91%22background_color%22%93}”][et_pb_row _builder_version=”4.27.5″ _module_preset=”default” custom_padding=”||0px||false|false” border_width_top=”1px” border_color_top=”#FFFFFF” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” animation_style=”slide” animation_direction=”left” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.5″ _module_preset=”_initial” header_font=”–et_global_body_font|||on|||||” header_2_text_align=”center” header_6_font=”–et_global_body_font|300|||||||” header_6_text_color=”#3b1347″ header_6_font_size=”12px” global_colors_info=”{}”]<\/p>\n

Experience & Qualifications<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.5″ _module_preset=”_initial” header_font=”–et_global_body_font|||on|||||” header_6_font=”–et_global_body_font|300|||||||” header_6_text_color=”#3b1347″ header_6_font_size=”12px” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

<\/span><\/strong><\/p>\n

International Social Etiquette Consultant Certification<\/p>\n

MSc, Psychology in Management<\/span><\/p>\n

BSc, Management & Marketing<\/span><\/p>\n

Postgraduate qualification, Labour Law<\/span><\/p>\n

15+ years in international corporate environments (expertise in recruitment, talent management and leadership)<\/span><\/p>\n

Student Mentor at the University of St. Gallen (HSG, Switzerland)<\/span><\/p>\n

Delivered presentations, workshops and private consultations focused on social etiquette, professional presence and confidence.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

Mastering Etiquette~ Etiquette Coaching in Switzerland~Why Etiquette MattersModern etiquette is not about rigid rules or perfection. It is about understanding how to adapt to different environments and create positive connections around you.\u00a0 Whether you are refining your dining etiquette, building social confidence, preparing for professional settings, or nurturing these skills in your child or teenager, […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"

PERSONAL BLOG<\/h2>\t\t\n\t\t\t

MASTERING-ETIQUETTE
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Why Mastering Etiquette Matters<\/h3>\t\t\n\t\t

A guide to understanding and applying Etiquette in a Multicultural World.<\/p>\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\"Table1\"\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t

Recent posts<\/h3>\t\t\n \"\"\n Coffee ritual in a Bedouin house: learn about the fascinating Omani culture \n \n Read More <\/a>\n \"\"\n Business Apero in Switzerland: learn how to do proper networking \n \n Read more <\/a>\n \"\"\n Sipping tea in London: a true guide on the ritual of Afternoon Tea \n \n Read More <\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t

About me<\/h3>\t\t\n\t\t

Hello! I\u2019m Margaret, a Certified International Etiquette Consultant dedicated to helping you navigate any environment with confidence, whether in your personal life, at work, or across cultures.<\/p>

Having traveled extensively, I\u2019ve come to view etiquette as essential for engaging with diverse settings respectfully and seamlessly. My goal is to empower you to easily adapt to different customs\u2014whether it's a business dinner in Paris, afternoon tea in London, or a casual day-to-day interaction.<\/p>

With a Master\u2019s in Business Psychology and certification in Savoir Vivre, I work with individuals and groups to build confidence, cultural awareness, and social grace. Having worked over a decade in both corporate and international environments, I understand the nuances of effective communication and social etiquette.\u00a0<\/p>

I\u2019m here to give you the tools you need to navigate any situation with confidence and grace, wherever you are. I\u2019m excited to help you master the world of etiquette with ease!<\/p>\t\t\n\t\t\t

Etiquette daily<\/h3>\t\t\n\t\t\t\t\t
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\n\t\t\t\tEtiquette tips for your daily life. Short article about things that your can do to showcase your basic etiquette skills and understanding and application of manners. \t\t\t<\/p>\n\t\t\t\t\t\t\t\t\t\t\tInteresting quote here <\/cite>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\"\"\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t

Etiquette quiz<\/h2>\t\t\n\t\t

Take a moment and check how much you already know!<\/p>\t\t\n\t\t\t

Keep up with the latest<\/h3>\t\t\n\t\t


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LATEST UPDATES I BLOG POSTS
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